Recurring issue in public or cellular only

wkleem · November 2017

I have had this happen to me. When outside of my home, whenever I do a search for login items, I encountered this odd issue where the search is :

1) never relevant when All Vaults is selected. I can go through each 1Password.com vault and they are fine.

2) 1st Search item on TOP is shown as partial item. I am using the SE.

Thanks.

AGAlumB · November 2017

@wkleem: I'm not sure I understand. Could you please clarify what you're seeing? If it's simpler, take a screenshot of this. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:

Just be sure not to post anything sensitive, as this is a public forum. Thanks in advance!

sjk · November 2017

2) 1st Search item on TOP is shown as partial item. I am using the SE.

Sounds like the same bug, still unresolved, that you reported here:

Issue with search : 1st item obscured, 2nd onwards visible. [known issue on 4" display devices]

wkleem · November 2017

SJK, That's the issue I was mentioning. Thanks.

The other issue when it happens again, I'll take a screenshot.

AGAlumB · November 2017

Ah, okay. I was thinking something else. Please do! :) :+1:

wkleem · December 2017

Hi

The problem is gone now, so it is just intermittent.

AGAlumB · December 2017

Glad to hear it's working normally for you again. Sounds like the issues I have here in some places with signal issues.

wkleem · December 2017

Hi @brenty

Per the screenshot, I have about 200 items total missing that should be there but isn’t. I am on cellular now.

I have realised that I actually hid 1Password Demo vaults created from local AgileKeychains. It still doesn’t explain some missing items.

AGAlumB · December 2017

@wkleem: I'm not certain I understand what is "missing". If we're just going by the screenshot, the item counts of all of the categories together exactly matches the count for "All Items". Do you maybe have data in another account or vault which you haven't yet added to 1Password on this iPad?

wkleem · December 2017

Yeah @brenty but when I go to search for logins, some logins don’t seem to appear but it does like right now on my iPhone but not on the iPad (excluding the hidden ones). It is weird.

AGAlumB · December 2017

@wkleem: When you do a search, make sure you're using "Search Titles" or "Search Everything" as appropriate. I always forget that. :tongue:

wkleem · December 2017

OK I will look again but I thought Search Titles is selected by default? It was when I tried it on my iPhone.

AGAlumB · December 2017

@wkleem: "Search Titles" is the default, but if you switch it to "Search Everything", that should persist across multiple sessions. I usually use that now to avoid mishaps, thinking I've lost something again when I just can't remember the title. :lol:

wkleem · December 2017

I never considered this discussion to be relevant for my issue.

https://discussions.agilebits.com/discussion/84967/search-not-returning-results-in-category-view#latest

I will observe and report back.

I wonder if this issue is a refresh issue when the screen improperly displays the results? I am not seeing with Logins (left side in Categories) selected.

bundtkate · December 2017

@wkleem: I still can't reproduce the issue in the thread you linked. If I search without selecting a category, everything I tried still returned proper results, but intermittent issues always are tough, so it'll be good to hear what you find as well. :chuffed:

wkleem · December 2017

Hi @bundtkate,

I will attempt a screenshot when possible. As previously indicated, 4" screens get the partially or fully obscured logins in a search and only 4" devices. In my case it is can be irrespective of the results displayed.

Thanks.

bundtkate · December 2017

@wkleem: Specifically re: the 4" screen issue, I've seen that and it looks like it's still an issue with 1Password 6 for iOS (my 4" screen is a 5c, so it's stuck on iOS 10 :frown: ). I believe this problem is corrected in 1Password 7, but lack an appropriate 4" screen to test with so I'm open to being proved wrong. :wink:

Searching All Items in 1Password 6, I'm all good, but I do still see the letter separator over the first result when searching a category. That said, scrolling the list corrects this for me, so it's a bit bothersome, but not unworkable (at least from what I'm experiencing). If you're see something different (ie - results not being returned at all as it sounds like you were seeing before) or you're seeing this in 1Password 7 as well, the screenshot would be most welcome when you get the chance. :chuffed:

wkleem · December 2017

1) never relevant when All Vaults is selected. I can go through each 1Password.com vault and they are fine

Here is a completely mismatched result. Worked OK after the second attempt restarting 1Password. With wifi on.

AGAlumB · December 2017

@wkleem: Thanks for that! It looks like this may be related to a bug we've fixed in the beta. It should be available as a stable realest soon. Can you let me know if the next update resolves this for you or not?