Change mpw in open ios app having lost mpw

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achimgros
achimgros
Community Member
in iOS

1PW on iphone is open. Want to Change to 1PW7, forgot mpw in my new 1PW account. Still know mpw for dropbox synch and it is also possible to access to 1pw with fingerprint

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: ios
Sync Type: icloud or dropbox
Referrer: forum-search:1p on iphone open. Want to change forgotten master-pw. Want to change to 1PW7

Comments

  • achimgros
    achimgros
    Community Member
    Options

    in brief either how to change mpw for 1pw-account or how to reset the account and synch with my ios-1PW

  • Ben
    Ben
    Options

    Hi @achimgros,

    It sounds as though you’ve forgotten the Master Password for your 1Password membership you still have access to the 1Password app? Could you please check your 1Password items to see if you have a Login item saved for 1Password.com?

    If you do not our sales team can help you start over. They can be reached at sales@1password.com. When you email in you’ll get a support ID back. Please post that ID here.

    Ben

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