I unchecked "Automatically sign in..." but still getting prompted to allow in Accessibilty

Gilles9
Gilles9
Community Member
edited July 2018 in Mac

Hello,

as suggested I unchecked "automatically sign in..."

but some sites still prompt me to :

if I click deny or "Open system prefrences" it does not make any difference

If I go and remove "1Password extension helper" from Accessiblity
still I am prompted every time for some sites

not all site but a few Bank websites

any other recommandation not to get prompted every time ?


1Password Version: 7.0.7
Extension Version: 4.7.1
OS Version: 10.13.x
Sync Type: subscription

Comments

  • Gilles9
    Gilles9
    Community Member

    Hello

    I would appreciate a work around this problem, it comes from 1Password

    Thanks

  • Gilles9
    Gilles9
    Community Member
    edited July 2018

    What would happen if I delete the Scripts in user's library--application support --

    and which one should I delete from the 2 shown

  • @Gilles9,

    The workaround until such time as we remove the checkbox for autosubmit is to uncheck the checkbox.

  • Gilles9
    Gilles9
    Community Member

    The problem as I said
    is that it is uncheck but I am still getting the alert to allow (or deny) in Security & Privacy -- Accessibility
    even if I click deny, it always comes back

    any other solution, preferences somewhere or ???

  • @gilles9,

    You can try deleting the script, but if that checkbox isn't checked there isn't anything we should be doing to trigger that dialog. I'd be interested in seeing a DR just after you trigger it and hit deny.

  • Gilles9
    Gilles9
    Community Member
    edited July 2018

    And what is a DR, how can I get it
    note if you mean a Diagnostic report, just tell me how to forward with the right comments
    ( as I can easily recreate that behaviour )

  • @gilles9,

    Sorry, yes, a Diagnostics Report. https://support.1password.com/diagnostics/

  • Gilles9
    Gilles9
    Community Member

    Done, I included the title of this thread in the message sent

  • JadC
    JadC
    1Password Alumni

    Hi @Gilles9, you should have received an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the diagnostics and ensure that this issue is dealt with quickly. :smile:

    Once we see the diagnostics, we’ll be able to better assist you. Thank you very much!

  • Gilles9
    Gilles9
    Community Member

    Here: ZFZ-99392-762

  • JadC
    JadC
    1Password Alumni

    Thanks, we will be in touch.

    ref: ZFZ-99392-762

This discussion has been closed.