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2FA in 1Password lags 30 seconds behind Authy [Must sync with a time server]

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jenspa
jenspa
Community Member
edited August 2018 in 1Password 7 for Windows

I've been using 2FA with other sites, and today I was signing up with a new place. Scanned the QR code with 1Password app (as 1PasswordX doesn't seem to have a way) - and the one time password was not accepted. Tried several times. Then I scanned the very same QR code with Authy, and observed that 1Password would give me the same numbers only 1 period (30sec) after. Consistently.

In an office environment I don't have access to adjust the clock of my PC. The behavior is consistent on both 1PasswordX, 1Password application (v7 win) and on the 1Password website.

1Password Version: 7.2.576
Extension Version: 1.9.0
OS Version: Windows 10 1803
Sync Type: 1Password cloud
Referrer: forum-search:2FA in 1Password lags 30 seconds behind Authy

Comments

  • MikeT
    MikeT
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    Hi @jenspa,

    Thanks for writing in.

    That's because your system's clock is behind. You have to talk to your IT department to fix the clock issue, they must sync with a time server. 2FA is not the only security feature that depends on precise timings.

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