Identity fill not working in two browsers

pwbimmpwbimm ✭
in Saving and Filling in Browsers

Identity fill doesn't work in Google Chrome 68.0.3440.106 or Opera 54.0.2952.71. It does work in Safari 11.1.1 (12605.2.8). I usually use Chrome, however. Can you suggest a fix?
Thanks.

1Password Version: 7.0.7
Extension Version: 4.7.2.90
OS Version: OS X 10.12.6
Sync Type: 1Password subscription

Comments

  • littlebobbytableslittlebobbytables

    Team Member

    Greetings @pwbimm,

    I have a couple of questions to try and understand what is happening.

    1. Do you have the same version of the 1Password extension installed in each browser?
    2. Can you fill using Login items in Chrome and Opera?
    3. Is the issue of identity filling limited to a particular site or are you seeing the issue present in multiple sites? If it is a single site how would you feel about supplying the URL here in our public support forums?
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