Transforming a family account into an individual

piodespiodes
edited August 2018 in Purchasing

Hello,
congratulates a good program applause !!!

I hurried up and started a family account - but I would stay alone because my family does not want to use the application - let them regret it :)
I am trying to convert my family account into an individual one but I am getting information that the email address I have exists.
How to make an individual backup of your data / safes?
Thank you in advance for your help - best regards, Piotr Deska


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Corey_CCorey_C

    Team Member
    edited August 2018

    Hi there @piodes,

    I would be happy to help you with this. Since we will be dealing with private information though, we should take this to email rather than discuss it here, a public forum. What I would like you to do is to send an email to [email protected] with your forum username, a link to this thread and a brief description of your problem. You will get a response from BitBot with your Support ID. Come back here and post that Support ID so that we can locate your email.

    ref: GYU-69392-667

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