Can't log in to Win10 application

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Win10 Pro.
Logged in to my 1Password account via FIrefox browser. Downloaded and installed the Windows desktop application.
Unable to log in to the desktop application -- incorrect pwd.
I have uninstalled and reinstalled the desktop application.
1Password used to work on this computer w/o issue.


1Password Version: 7.2.576
Extension Version: 1.10.0 (1Password X)
OS Version: Win10 1709
Sync Type: Not Provided
Referrer: forum-search:Can't log in to Win10 application

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  • Greg
    Greg
    1Password Alumni
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    Hi @cat_shroedinger,

    Thank you for getting in touch!

    If you can sign in to your account on 1Password.com in the browser and see all of your data there, please try to follow the steps in this guide to start over with 1Password 7 app on your computer. After that, please sign in to your account anew.

    Let me know how it goes. Thanks!

    Cheers,
    Greg

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