Help! I cannot log in to my account after log out for troubleshooting on 1Password 7 for Windows

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The App crashes and there is no login prompt anywhere in the App other than "Add a license"...and I have no license!


1Password Version: 7.2.576
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: 1Password.com
Referrer: forum-search:Help! I cannot log in to my account after log out for troubleshooting on 1Password 7 for Windows.

Comments

  • @jestech: It sounds like you recently signed out of your account in your app and, based upon some recent issues I've seen, I'd wager since then it's been crashing when you enter your Master Password, is that correct? If so, you've run into a crash that was driving me absolutely crazy until today when I was blessed with a customer who was able to help me reproduce it. If my description sounds right to you, go ahead and reset your app. That should allow you to sign in again and you should be set from there. 👍

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