i restored my iPhone and now I can't use touch id and I don't remember my password
1Password Version: Not ProvidedExtension Version: Not ProvidedOS Version: Not ProvidedSync Type: Not ProvidedReferrer: forum-search:password
I’m sorry to hear about that. Please see this page for guidance:
Please let us know if we can be of further assistance.
i see that there is no way that I can restore my password without logging in.
Is there a way that I can use my touch id?
There is not, unfortunately. Do you have a 1Password membership? If so please reach out to our sales team at [email protected] to reset it for you. Please post the support ID you receive when you email in here. If you do not have a membership uninstalling and reinstalling the app will reset it.
It is also worth noting that you may want to give it a little time and keep trying to remember your Master Password before resetting. Once you reset there is no turning back -- the data is gone.