He can't find a reset button and is being asked for a secret key. I don't see where I--as admin--can reset it at all. What to do?
1Password Version: Not ProvidedExtension Version: Not ProvidedOS Version: Not ProvidedSync Type: Not Provided
@Kenergizer: Great question! There is no "reset button", but another admin on the team will be able to put their account into recovery mode so they can setup new credentials:
I hope this helps. Be sure to let me know if you have any other questions!