only 463 of my 628 passwords are showing up on 1password for Windows

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My other PC's, macs and iphone all have the correct passwords, but my new windows machine only has a portion synced.


1Password Version: 7.2.576
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: 1password subscription
Referrer: forum-search:only 463 of my 628 passwords are showing up on 1password for Windows

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  • @kparkins1 : If you restart the app (1Password > Exit, then relaunch) does that help? If not, any differences in your network environment on this PC? An anti-virus program or firewall, perhaps?

  • kparkins1
    kparkins1
    Community Member
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    I have tried logging out and back in, but that doesn't work either. I don't have any unique network environment, and my laptop is fine on the same network.

  • Greg
    Greg
    1Password Alumni
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    Hi @kparkins1,

    If you can access all of your data on other devices, please try to follow the steps in this guide to reset the local database of 1Password 7 for Windows and then sign in to your account anew. Does the issue remain?

    Thanks! :+1:

    ++
    Greg

  • kparkins1
    kparkins1
    Community Member
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    Thank you. That seemed to work.

  • Glad to hear it, @kparkins1, and on behalf of Greg, you are most welcome. :chuffed:

This discussion has been closed.