After logging into 1Password X, browser window opens

Do you have two-factor authentication or Duo enabled on your 1Password account by any chance? You'll be redirected to 1Password.com if you need to re-authenticate after a set period of time (configurable for Duo).

@jefftb: Make sure you're updated to 1Password X version 1.9.0, and see if that makes a difference. I suspect not, but better to verify. Can you tell me which browser version you're using, and if you have private browsing, clearing data, or other extensions which might be involved?

Hi everyone,

Please share any errors in your background console logs from 1Password X:

1. Go to chrome://extensions/
2. Turn on Developer mode in the top right
3. In the card for "1Password X - Password Manager" click the "background page" link
4. Click the Console tab and copy/paste any angry red errors (unless they're about message ports). :)

Thanks!

Mitch

Thank you for the logs, @jamtur01! They were very helpful. Here's the most interesting piece of those logs:

Please authenticate with MFA

So Mitch was on the right track with his previous reply. It looks like you have MFA enabled and something happened that caused 1Password X to need to re-authenticate with the server. This could be caused by resetting MFA, changing your Secret Key or email address, or somehow having your MFA token removed from local storage (perhaps resetting your browser cache or something similar).

Simply logging in on 1Password.com should be enough to get things fixed up. Ideally we'd show a nice message there to make it clear that MFA needs to be updated, but for now logging on should be enough to get you rolling.

Please give it a go and let us know how it turns out.

++dave;

Hi @tqu, does the issue persist if you remove and then re-add the extension? I'm wondering if it got stuck in a loop for some reason. If it's still an issue, I'd like to ask you for background logs, as Mitch previously requested:

Please share any errors in your background console logs from 1Password X:

1. Go to chrome://extensions/
2. Turn on Developer mode in the top right
3. In the card for "1Password X - Password Manager" click the "background page" link
4. Click the Console tab and copy/paste any angry red errors (unless they're about message ports). :)

That's great news, @tqu! :)

And it also solved the problem that on each unlock it requested me to go to the website and re-do my 2FA.

Yikes, that doesn't sound like a great experience. >_< Let us know if you stumble upon any further issues.