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I can't remember my Master Password

Leaine716
Leaine716
Community Member

I am able to sign on to 1Password, but when I wanted to print my Logins, I was asked for my Master Password, and I can't remember it.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I can't remember my Master Passwork

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Leaine716: The Master Password is needed to decrypt the data, so you will need to enter it eventually no matter what. This isn't something we can 'reset' for you to help directly. However, please try the tips in this guide as they may help you gain access again:

    https://support.1password.com/forgot-master-password/

    Alternatively, if you're part of a 1Password Family or Team, another Owner, Organizer, or Admin can help you recover your account, so you can create a new Secret Key and Master Password:

    https://support.1password.com/recovery/#begin-recovery

    If that doesn't help though, you will need to either restore from a backup, sync from another device, or simply start over. You can try as many times as you want. You won’t be “locked out”, but you will not be able to access your data unless you can enter the required Master Password correctly. Please let me know how it turns out.

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