To protect your privacy: email us with billing or account questions instead of posting here.

Change individual plan to a family plan

Options
System
System
in Memberships
This discussion was created from comments split from: Change Single Subscription to Family Plan on iOS and MacOS.

Comments

  • letierrodrigo
    letierrodrigo
    Community Member
    Options

    Hello,
    How can I change my individual plan to a Family membership?
    Thanks,
    Rodrigo

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @letierrodrigo: If you're paying directly through the 1Password.com website, you just need to sign in there and click "Invite People" on the right:

    Share passwords in 1Password Families

    If, however, you've setup billing through Apple, you'll need to cancel through them and then shoot us an email at sales@1password.com so we can get your account switched over, as the App Store subscription options aren't flexible enough to accommodate changes to account type. Once you've done that, post the Support ID you receive here and we can find your email and help you get everything setup. :)

  • Bjoern76
    Bjoern76
    Community Member
    Options

    Hi!
    I have the same issue :-) my ID is [#MXT-72287-849]. Can you help me, too?
    Kind regards,
    Björn

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @Bjoern76: I'll take a look at get back to you shortly.

    ref: MXT-72287-849

This discussion has been closed.