Is this a bug on IOS7.2

Howard_bang
Howard_bang
Community Member
edited September 2018 in iOS

My iPhone has been updated to IOS12, now I can't delete folders on IOS 1password 7.2,I use dropbox to sync my vault, there are no folders listed on mac 1password.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Howard_bang: If you're using 1Password for Mac version 7, the data would have been converted to OPVault format, and folders are no longer used, only tags. Is that what you're talking about?

  • pbciaccio
    pbciaccio
    Community Member

    I'm running Windows 10 and have the same problem. I understand that in the new 1Password version, Tags are now used instead of Folders. I can even access my Tags from my mobile devices (cell phone and tablet). However, there isn't any Tags showing on the PC (Windows) software. I have the latest software version (4.6.2.626) and the opvault file is used/open. If I select 'Add' at the bottom of the left pane, it creates a Folder - not a Tag. There isn't any preferences with options for Tags. Help!

  • @pbciaccio,

    1Password 4 for Windows actually isn't the latest version there so it may have some incompatibilities with more recent versions on other platforms. 1Password 7 is the latest version for Windows and fully supports tags and nested tags.

  • Howard_bang
    Howard_bang
    Community Member
    edited September 2018

    @brenty

    This is 1p 7.2 on ios12, when a new folder is created, it cannot be deleted. Pressing the folder and swipe to right, there is a red button used to delete a folder, but it doesn't work, and as you said, the mac os 1p doesn't support folders, so how can I delete a folder.

  • Ben
    Ben
    edited September 2018

    Thanks @Howard_bang. I was able to reproduce the issue of the red removal button not working. I will file an issue with development regarding that. Until we can get this sorted out the only way to remove a tag is by editing each item that has that tag and removing it from each of them. When no items have that tag it will disappear.

    P.S. ‘financial’ in your screenshot is a tag, not a folder.

    Ben

  • Howard_bang
    Howard_bang
    Community Member

    @Ben the financial’ in my screenshot is a tag, but you see there is still an option to create a new folder, and created folders also cannot be deleted like the tag, if you have an iOS device, you may have a try. The only way to delete folders is to restore a previous backup .

  • AGAlumB
    AGAlumB
    1Password Alumni

    Got it. Thanks for the clarification, and for bringing this up. :)

  • AtomicPunk
    AtomicPunk
    Community Member

    Any word on when we can delete folders in iOS? I want to clean up my 1Password on my iOS devices. Thanks!

  • @AtomicPunk,

    It will be possible imminently future beta of 1Password for iOS.

This discussion has been closed.