1password crashes with System.Runtime.InteropServices.COMException

1password crashes every time i tried to launch after the windows update.


1Password.exe
7.2.580.0

Here is the exception details.
Application: 1Password.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
at System.Runtime.InteropServices.ComTypes.IConnectionPoint.Advise(System.Object, Int32 ByRef)
at AgileBits.OnePassword.WorkspaceNetwork.AdviseForNetworkListManager()
at AgileBits.OnePassword.WorkspaceNetwork.RegisterEvents()
at AgileBits.OnePassword.WorkspaceNetwork+d__23.MoveNext()
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at AgileBits.OnePassword.WorkspaceData+<b__21_1>d.MoveNext()
at System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.b__6_0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.Run()
at AgileBits.OnePassword.ThreadOnDispatcher+<>c__DisplayClass4_0.<.ctor>b__0()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()


1Password Version: 7.2.580.0
Extension Version: Not Provided
OS Version: Windows 10 enterprise
Sync Type: Not Provided
Referrer: forum-search:System.Runtime.InteropServices.COMException

Comments

  • I tried everything that was suggested in another post. Re-installed & restarted network location awareness services. Still the same result.

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @sanilpaul,

    Thanks for reporting this.

    Did you check for more Windows updates and reboot? It looks as if the Windows update is incomplete, which is why 1Password started to crash after the update as if something went wrong during the update.

    Try this as this sometimes help:

    1. Download the latest copy of 1Password from here but do not run yet: https://1Password.com/downloads/
    2. Uninstall all instances of 1Password using the Control Panel's Uninstall a program option. Note: Do not allow any third party uninstaller to clean up 1Password. Your 1Password data will not be affected.
    3. Open Windows File Explorer and enter %LOCALAPPDATA%\1Password in the address bar. You should not see the app folder but if you do, move this to the desktop.
    4. Check for Windows updates, make sure to include all optional updates as well.
    5. Reboot your computer but do not open any browsers. Run the 1Password installer you've downloaded from step 1 and see if it works now.

    By the way, do you have 32-bit or 64-bit machine?

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