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Upgrade individual iTunes subscription to family subscription

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GarySiu
GarySiu
Community Member
in Memberships

Hi! I've seen from previous answers that if I wanted to upgrade to a family subscription I would need to contact the support team and that this would be the fastest way to do this. What steps should I take?

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  • AGAlumB
    AGAlumB
    1Password Alumni
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    @GarySiu: It's really the only way to do it since it involves changes to the account behind the scenes, and we're not going to do that willy-nilly without verifying that we're talking to the account owner. Please shoot us an email at sales@1password.com and post the Support ID you receive here so we can help. :)

  • GarySiu
    GarySiu
    Community Member
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    Thanks for getting back to me! My support ID is [#KXY-96222-462].

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Thanks! I see that David has already replied to your email, so we can continue the conversation there. :)

    ref: KXY-96222-462

This discussion has been closed.