Urgent help needed - Firefox addon refuses to install

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This is what happens.

I had this problem a while ago but somehow it was fixed now it is popping up again :(


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ttim03
    ttim03
    Community Member
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    Oh yeah I forgot I did disable Ad Guard Pro but still having the same problem even with it disabled.

    Weird.

  • ttim03
    ttim03
    Community Member
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    Ok somehow I got it working with Ad Guard Pro.

    Weird.

  • ttim03
    ttim03
    Community Member
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    All I need to know now is where does 1Password extension for the desktop application get its updates from ? To make sure it can still contact that site.

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @ttim03,

    We use Amazon CloudFront so you will see a combination of both d13itkw33a7sus.cloudfront.net and cdn.agilebits.com for extension updates.

  • ttim03
    ttim03
    Community Member
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    Thank you!

  • ttim03
    ttim03
    Community Member
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    @littlebobbytables it says

    403 Forbidden
    nginx

    Is that normal when I go to those urls ?

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @ttim03,

    Those are just the domains so they probably are set up to refuse access unless with correctly paths. I assume you just need the domains though in terms of whitelisting. Are you looking for fully qualified paths for testing maybe?

  • ttim03
    ttim03
    Community Member
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    @littlebobbytables I think so not sure sorry

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @ttim03,

    So most services with a firewall that I've experienced only allow you to whitelist domains, nothing anything more specific than that. It doesn't mean to say there isn't an offering out there that doesn't, it's just I've not heard of it. If you need full paths I can help, I'm just wanting to make sure they're actually what you need and will be useful.

This discussion has been closed.