1Password doesn't fill in Safari via Extension due to "null is not an object" error

Welcome to the forum, @fokkezb!

Thanks for your report and sorry that our Safari extension isn't filling. :(

I'd love to take a deeper look, so let's take this one off the forum until we have a solution. Note: These instructions are only for @fokkezb

Please try filling again and then create a diagnostics report from your Mac: https://support.1password.com/diagnostics/?mac

Please add the following code (including the square brackets) to the subject of your diagnostics email before sending it:

[#UJM-92381-172]

This will link your diagnostics to the email discussion I've just created. We'll take a look and let you know what we find out.

ref: #UJM-92381-172

Hi @fokkezb,

So there is a small bug in the extension but the error isn't the source of the issue, it's a missing guard against receiving no instructions from 1Password. It needs corrected of course but its presence is typically a red herring as to the actual issue. Are you finding 1Password isn't filling with a specific site or sites and do you see the same problem with a particular page if you try saving an entirely new Login item using the steps outlined on our support page How to save a Login manually in your browser? If it is a specific site how would you feel about sharing the URL with us in our public support forum or would you prefer to switch to email?

Hello @fokkezb,

Odd. You wouldn't think such a small visible difference should impact filling and the page seems simple enough. I wish I could offer a compelling explanation but I think I'm just happy the new item works. Hopefully you don't come across too many more like this.

If you find any others do let me know.