Syncing logins for 1Password membership
Hey everyone,
I've had the standalone version on my laptop for a long time and synced to my phone using dropbox. I purchased a membership version today and am trying to figure out how to sync my logins across several devices. On the site it says that the logins with update automatically with a membership. However, I created a test login on my android 1Password app and it hasn't showed up in my desktop app.
Also, I noticed there is an option to sync to dropbox on the app, but I don't have that option on the desktop app (Windows 10). I followed all the directions...have the dropbox app and folder on my computer, but when i click the "three dots" next to the vault there is no option to sync. I'd prefer to have it synced by 1Password anyways.
Am I missing something?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hello @faromic,
Are you able to sign into https://my.1password.com with your membership account? If so then we can continue with getting this account set up on your devices.
When you signed up for your membership account, you would have downloaded an Emergency Kit PDF. In that Emergency Kit you will find your login email and Secret Key. You will need these to set up the account on your devices.
It sounds like you may have created a new account on your Android device instead of adding the membership account. I would suggest resetting the app so that you can clear those other accounts and adding the membership account from scratch.
Resetting the app: https://support.1password.com/starting-over/
Adding an existing account to the app: https://support.1password.com/add-account/
Please let us know if you have any issues getting the account set up on your phone.
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