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My son-in-law gave me a one year membership to try and lost my password during the process.

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ajdillon
ajdillon
Community Member

Tried to sign up after receiving my son-in-law's gift of one year membership, did not write down the master pass word, assumed it would be part of my emergency kit. It was not. All stop at that point. Sent a help message on November 22, support ID #ERZ-54958-452. Have received no response at all. Could use some assistance at this point.


1Password Version: none
Extension Version: none
OS Version: OS 10.13.6
Sync Type: Not Provided
Referrer: forum-search:lost password

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  • rob
    rob
    edited December 2018
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    Hi, @ajdillon. I'm sorry for the delay there. It looks like you've sent several emails there, and unfortunately, each time you do it bumps you to the back of the queue. I'll make sure you get a response there today.

    ref: ERZ-54958-452

  • ajdillon
    ajdillon
    Community Member
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    Thank you

  • AGAlumB
    AGAlumB
    1Password Alumni
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    :) :+1:

This discussion has been closed.