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cancel 30 day trial

raplot
raplot
Community Member

By mistake I signed up for two 30 day trials of 1 Password membership and do not want or need either of these memberships. How can i cancel or inactivate these free trials before monthly billing begins?


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Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @raplot: First and most importantly, if you didn't setup billing, there's nothing you need to do: you cannot not be charged when there was no payment method added. :)

    However, if you did setup payment through the website, you can cancel there, at the bottom of your billing page:

    https://start.1password.com/billing

    If you subscribed through Apple, you can cancel with them:

    https://support.apple.com/en-us/HT202039

    And if you also want to actually delete an unwanted account, you can do that from the bottom of your profile page:

    https://start.1password.com/profile

    I hope this helps. Be sure to let me know if you have any other questions! :)

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