Did I choose the wrong plan?

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IcePylon
IcePylon
Community Member
in Families

I have Pro (Launch Special) Plan. I only wish to add my spouse and my son. Will this be an additional cost? Should I have chosen a Family plan? If so, ca I switch plans?

1Password Version: 7.22
Extension Version: Not Provided
OS Version: Mac OS Mojave 10.14.2
Sync Type: iCloud
Referrer: forum-search:Did I choose the wrong plan? I have Pro (Launch Special) Plan, I think I need Family Plan

Comments

  • Ben
    Ben
    Options

    Hi @IcePylon,

    It sounds like you are on a business plan, which would not be ideal if you're not using it to share 1Password data with your colleagues. Our sales team can help. Please reach out via email to `sales@1password.com from the email address associated with your 1Password account. When you do you'll get a support ID back from BitBot. Please post that ID here so that we can follow up.

    Thanks.

    Ben

  • IcePylon
    IcePylon
    Community Member
    Options

    The support ID is [#YUY-78782-577].

  • jin_dhaliwal
    jin_dhaliwal
    Options

    Thanks for providing us with the Support ID. I've followed up with you there.

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