stand alone license not working
I have a stand alone license for 1password 6 and I try to add it but it is not being recognized. Since the app it's on the "Trial expired" mode, I can't use it anymore. What should I do?
1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: 10.13.6
Sync Type: dropbox
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Directly from 1 password. Through the website.
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it opens the 1password app and it says "Invalid license" "Failed to parse the license file."
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Done. Support ID is [#HEC-86769-599]
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Thanks! We'll get back to you there shortly. :)
ref: HEC-86769-599
In case it helps anyone else, a 1Password license is for a specific version; it will not work for a different one.
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My license version is the same as the app. As asked I sent a diagnostic report through email, but since I didn't have any answer I don't know if the email was received. ID [#DUT-73592-223]
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I think it's fair that I reply to others who have been waiting longer first, but I'll get back to you via email today -- and close this discussion since having the same conversation in multiple places makes it take longer to get back to everyone.
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