I made an annually subscription on thanks-giving, with "a free year of 1password as gift" sent to my friend. Mine is working perfectly, the problem lies with my friend's account.
She is a very busy woman, somehow only tried to redeem the gift card/coupon code a few days ago, and found out the code was invalid. I'm guessing it has a expiration date or something? Anyway, could you please help find out whats the causing and how to apply this 1 year free gift?
I've attached a screenshot she sent me, please let me know if you need further info in order to be able to help with this one
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided