Two days ago I received an email stating that payment for the next year failed, which makes sense since I have migrated to using a new credit card during 2018. I noticed this email early morning the day after it was sent, immediately after which I sent an email to 1Password support (response pending).
Going into the 1Password billing page, I cannot find a way to cancel my subscription. I do not wish to use 1password anymore.
Will I have to pay for another year in order to cancel my subscription? I would really not like to do so.
While I still need access to read my passwords for a few more weeks, my understanding is that this is offered to "frozen accounts" (i.e. accounts with a cancelled subscription). Since I do not wish to pay for another year of 1Password, however, I have avoided modifying any of my passwords ever since I noticed the email sent two days ago (since modifying is not offered to frozen accounts as far as I understand).
What should I do?
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Sync Type: Not Provided