1Password 7.3.647 crashing [Confirmed and pulled]

fcar
fcar
Community Member
edited April 2023 in 1Password 7 for Windows

See screenshot. The app will not open. Restarted computer, no difference. It was working a couple of days ago. Don't know the version because the app won't open.


1Password Version: Not Provided
Extension Version: 4.7.3.90
OS Version: Windows 10 x64 18305
Sync Type: Folder sync

Comments

  • MikeT
    edited January 2019

    Hi @fcar,

    We apologize about that crash issue. We immediately pulled the 7.3.647 beta update as soon as we saw the first crash report come in, download 7.3.646 instead from here.

    We posted the announcement as soon as we've done that in the beta forum but please file the bug reports in the Windows beta forum next time if you're using the beta builds, so you may be able to see the announcements.

  • Thanks! Again, we apologize about that one. Even as we continue to investigate the issue, it is an utterly odd crasher, we can't reproduce it on our machines but only if we use the in-app updater.

    Hopefully, we'll have the fix out soon.

  • Hi @fcar,

    Can you try checking for an update, we shipped 7.3.648 just now.

    There weren't anything causing the crash, we've simply rebuilt the app and it stopped crashing.

  • Thanks for confirming that!

This discussion has been closed.