When I open 1Password 7, all passpwors say my account is locked. Everything still worksin vs6

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adobes
adobes
Community Member
edited January 2019 in Mac

I am not able to find my account so I created a new one and am very confused. As I was unable to access my accoujnt I can't find out whey the account is locked.

1Password Version: 6.8.9 plus vs 7 that I can't access
Extension Version: none
OS Version: 10.13.6
Sync Type: iCloud
Referrer: forum-search:Account locked

ref: FKK-56324-369

Comments

  • Lars
    Lars
    1Password Alumni
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    Welcome to the forum, @adobes! I'm sorry for the trouble. It looks as if you've asked this same exact question of our email support team as well. Let's keep the conversation going via email instead of here in this public forum, since it may involve specifics of your 1Password setup. Please allow the email team a day or two to reply to you. Thanks! :)

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