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I have my secret key but still can't log in

memawb
memawb
Community Member

I apparently signed up for a membership back in April 2017 and never used it. I have a stand alone account that I have been using for years. I decided to upgrade to the membership and transfer all my data. I finally found my secret key that I had saved but when I try logging in it says that either my password, secret key or email is wrong. Can you PLEASE just delete that membership and let me set up a new one using the same email address?? Thank you!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can't log in

Comments

  • Hi @memawb,
    I'd be happy to help you with this - i'll reach out to you via email to confirm a couple of things before proceeding.
    Speak to you in a bit...

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