Upgrade from 1PW4 to 1PW7 with troubles....sync problems

@exitstrategy: Please keep in mind that using both versions is unsupported. They're not designed to work together, and trying to do do "chain syncing" could result in data loss. Be sure to backup religiously. But, ultimately, I'd encourage you to make things easier -- and more secure -- for yourself with a 1Password membership.

1) Can this be fixed? What would be the trick to get 1PW4 getting the new opvault to sync with my iOS devices?

It sounds like an issue I've encountered with some sync setups over the years -- something preventing the connection from being terminated properly. We were never able to find a reliable workaround for those network environments though. :(

If i decide to use the cloud sync: which option would be better: 1Password cloud or iCloud?

1Password.com/.ca/.eu -- not because there's anything wrong with iCloud. It's great and serves its function well. But the 1Password service has three really big things going for it:

• Cross-platform: iCloud sync, which depends on CloudKit APIs, is not even available on non-Apple platforms, so that's a non-starter for those of us who use 1Password on other devices.
• Fully integrated: You just sign into your account on each device, and you've got all of the vaults you have access to -- no sync configuration needed.
• Built for 1Password: The 1Password service has built-in sync, designed specifically for 1Password's needs. It can evolve over time along with the apps, and when there's a problem we have the power to fix it, rather than depending on a 3rd party.

Apple was apparently compromised with the Supermicro Hardware, yet i feel they might have better security then a small company like Agilebits.

For the record, Bloomberg has yet to offer any corroborating evidence to back up their Supermicro story, and even sources who can be contacted question its veracity.

But certainly you make a good point as far as resources: Apple is well-heeled. Our security model, however, ensures that we are not in a position to have our customers' secrets stolen from us, because we simply never have them.

On the other hand, Apple might be a more apparent target for cloud hacking then Agilebits... Please dont recommend Dropbox, that would be totally out of the question for me as cloud service.

Okay. But just to be clear, 1Password data is end-to-end encrypted, so it doesn't depend on the sync service to protect data. So you'd get the same security regardless of whether you use iCloud or Dropbox, since either way you're using a standalone local vault. This is not insecure by a long shot, but 1Password accounts do have the added protection of the Secret Key, to prevent someone from brute forcing the Master Password if encrypted data is stolen from us -- they'd need to guess both.

1password cloud would only work with the subscription and not with the standalone license? If so, could i get a refund of my standalone license and subscribe to 1PW.com?

That's correct. Shoot us an email at sales@1password.com. We'll be happy to help in any way we can. :)

Preferred scenario for me would be to keep my data file local and get the WLAN sync working again.

As far as the license, it sounds like you just need to download it and double-click it. Really the only thing that might help with that WLAN issue, if you haven't already tried this, is to reset the app and setup sync again from scratch. This guide can help you narrow down configuration issues that could be causing the problem. But at that point it is ultimately going to be out of the scope of 1Password. I am curious what you find either way though.

You're very welcome. If there's anything else I can help with, just let me know. Have a great weekend! :chuffed: