To protect your privacy: email us with billing or account questions instead of posting here.

I have forgotten master password and cant find emergency kit

Options
flbrits
flbrits
Community Member
in Memberships

Hi I bought a single membership last year and didn’t use it, and now I would like to get a family membership and start using 1pw regularly. However I can’t remember the password and can’t login. Can someone please help. The account uses the same email address as this one.

Thanks.

Val

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Brian
    Brian
    1Password Alumni
    Options

    Hi, Val!

    We can definitely help you delete your account so you can create a new one, but we'll first need to verify that you're the owner of your account. For security reasons, this can't be done over the forums, but we can help you with this via email.

    I've gone ahead and sent you an email so we can get this process rolling. Please feel free to reply to that message at your earliest convenience and then we'll take it from there.

    Thanks!

    ref: ADJ-26783-895

This discussion has been closed.