Account Frozen after Subscribing

My account was frozen and i subscribed in the iOS app - it is now stuck on 'Applying purchase to account' - please advise.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:applying purchase

Comments

  • BenBen AWS Team

    Team Member

    Hi @Les99999

    I'm sorry to hear about the trouble connecting your Apple subscription to your 1Password membership. Could you please email us your receipt from Apple to [email protected] from the email address associated with your 1Password account? When you email in you'll get a support ID from BitBot. Please post that ID here.

    Thanks.

    Ben

  • Hi - it's [#IUK-14776-914]

  • BenBen AWS Team

    Team Member

    Replying via email. Thanks!

    Ben

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