moved to subscription model but not sure what my master password is
I have moved to the subscription model from my phone and it seems to be working fine but I have another phone and two computers I need to get updated and I do not know what my master password is. By reading your knowledgebase I assumed it was the password I use to log on to 1password on my phone but that does not work.
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Hi @markfarrar
You would've established the Master Password for your 1Password membership account when signing up. If you aren't sure what that is, but are able to access your 1Password data, please look for a Login item for 1Password.com. That should have the Master Password that you picked on it.
Once you migrate your data and delete the old Primary vault you will use that Master Password to unlock 1Password on each device. If you are still using the old Master Password on a device that is because you haven't yet completed the final steps of migration and deleted the Primary vault:
Move your existing 1Password data to a 1Password account
(notably: https://support.1password.com/migrate-1password-account/#set-up-your-other-devices )
I hope that helps. Should you have any other questions or concerns, please feel free to ask.
Ben
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Thanks, that solved the problem.
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Excellent. You're very welcome. If there is anything else we can do, please don't hesitate to contact us.
Ben
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