i/o timeout error trying to sign in

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fritzophrenic
fritzophrenic
Community Member

I tried playing with the CLI at work, where my Internet connection goes through a proxy. I can access 1password.com in a web browser, and I can "ping -n 5 1password.com" to see responses, but trying to use "op signin" with my family account and email address gives:

[LOG] 2018/09/14 15:27:08 (ERROR) Get https://EXAMPLE-FAM.1password.com/api/v2/auth/EXAMPLE@EXAMPLE.com/XX/HASHY/hashhashhash: dial tcp XX.XXX.XXX.XXX:443: i/o timeout

My web browser can access EXAMPLE-FAM.1password.com but pinging also fails.


1Password Version: CLI 0.5.3
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • fritzophrenic
    fritzophrenic
    Community Member
    edited September 2018
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    I should clarify, in case I just missed something: I did not see any way to configure a proxy with the "op" command in the online docs. So, I did not take any steps to tell op about my proxy information.

  • cohix
    cohix
    1Password Alumni
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    @fritzophrenic that's correct, there currently is no way to configure op to use a proxy. I think this is the first request I've heard for that functionality. I'm going to discuss this with my team on our weekly call.

  • brianc400
    brianc400
    Community Member
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    What became of the proxy request discussion? Our team would like to integrate the CLI with our internal tools, but currently it is not possible behind our firewall.

  • cohix
    cohix
    1Password Alumni
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    @brianc400 Nothing has been decided yet, but I would love to hear details about your setup (what kind of proxy, what sort of configuration you would like to see, etc.)

This discussion has been closed.