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I have bought 1password for one year & e-mail has been verified, password does not work or anything

TallSwede67
TallSwede67
Community Member

I cannot access my new account. e-mail verified, password setup and accepted. Never saw info on secret code or emergency kit. I have paid for program for 1 year and cannot get access. I cannot access my account based on the data that you requested and that I wrote down.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I have bought 1password for one year & e-mail has been verified, password does not work or anything

Comments

  • TallSwede67
    TallSwede67
    Community Member

    1Password Version: 7
    Extension Version: I have no idea. Do not know what that is
    OS Version: What is OS? Were do I find it
    Sync Type: What is sync type? were do I find it

  • TallSwede67
    TallSwede67
    Community Member

    1Password Version: 7
    Extension Version: I have no idea. Do not know what that is
    OS Version: What is OS? Were do I find it
    Sync Type: What is sync type? were do I find it

  • Hi @TallSwede67

    i see you've been working on this issue with Laura via email. To avoid duplicating efforts i'm going to close this thread but please continue to work with Laura on resolving this problem. Thanks!

    Ben

This discussion has been closed.