Did not intend to purchase

Was very surprised when two $59 charges showed up when I thought I had decided against and bailed out from completing the purchase/application set up. I need both these charges reversed please

Comments

  • BenBen AWS Team

    Team Member

    Hi @lexhenk

    I'm sorry to hear about the trouble. We're unable to look up or make changes to anyone's account based on a request through this public forum, but if you could please email our billing team from the email address associated with your membership they'd be happy to help you get this sorted. They can be reached at [email protected]. Thanks!

    Ben

  • Thanks ben

  • BenBen AWS Team

    Team Member

    You're very welcome. When you email in you'll get a support ID from BitBot. Please post that ID here.

    Ben

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