Password issue after upgrade from v4 to v7

I just upgraded Windows v4 to v7. Got all set up and everything seemed to be fine. Now the windows app will not take my master password but the web version will take my password. I have tried to uninstall and reinstall but it just takes me back to login screen of app. Tried resetting data as well.

I'm stuck.


1Password Version: 7.3.657
Extension Version: Not Provided
OS Version: Windows 10 pro 64 bit
Sync Type: Not Provided
Referrer: forum-search:Upgrade to v7 Issue

Comments

  • Hi @DCB,

    Thanks for writing in.

    Are you trying to sign in to your 1Password account to set it up or is this unlocking the program?

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