1password7 installer not working on windows10

Hey, @type11969! This is probably not something you're doing, but instead some old folders that held over, likely from a since-abandoned 1Password 6 install. Am I right to believe that everything on the other machine is good to go? You've imported your data and all is well? If so, give this a go:

1. Open Start, type %LOCALAPPDATA% to search and press enter.
2. You should see a 1Password folder here. If you do, rename it to 1Password - old.
3. Run the installer again.

This time, it should work, but if you don't see a 1Password folder or you're still having trouble after renaming, let me know. :+1:

Oh, and don't run as admin. 1Password installs in your user folder and not only does it not need admin rights, installing as admin can be trouble so best to avoid it. :chuffed:

I look forward to your findings, @type11969! As an FYI, this isn't related to 1Password, so it's not uninstalling or not that would have done it, but instead is something that can happen if you tried 1Password 6 in the past. I've run into quite a few folks who did this and forgot completely as it could have been several years, so it's something I like to check since it's often the problem. That said, it could also be something else entirely meaning we have to do something digging, but fingers crossed it's the same old stuff. :chuffed:

Hi @type11969,

Thank you for keeping us posted. On behalf of Kate you are very welcome! :+1:

Feel free to contact us anytime, we are always here for you. Thanks!

Cheers,
Greg