How long does it take to get help?
I sent in a request a week ago with personal info about my computer, software, and what I was doing and have not heard back.
I sent a reply to your autobot with the ticket number pinging you for a reply, and still no reply.
Here is the ticket number KWY-82787-416
What's up?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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btw - please respond to the email, not here.
1PW isn't working on my computer now so I can't remember the password to sign in here once I sign out0 -
@BobAllison - I'm sorry for the delay in our reply. The answer to "how long does it take to get help" varies greatly, depending on the user requests level we've been experiencing when you write in. As you may have already suspected, it's quite high right now, which means we're nowhere near our usual quick response times. However, I've asked our email support team to see if they can expedite your request, and I thank you for your patience. Someone will be with you as quickly as possible.
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