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I upgraded from password4 to the latest version (on Windows). Now my account is read-only.

Smithgj
Smithgj
Community Member
edited February 2019 in Memberships

I upgraded from Password4 to the latest Windows version. Now my account is read-only. I have a license key. When I try "Add license" it wants a file, which I don't have.


1Password Version: 7.3.657
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: dropbox
Referrer: forum-search:I upgraded from password4 to the latest version (on Windows). Now my account is read-only.

ref: GAH-62184-951

Comments

  • osuskabro
    osuskabro
    Community Member

    I have the same issue. I purchased a family pack a few years ago (perhaps 2015). I have a 1password 5 license in my vault but I can't seem to use it for 1password 7.

  • Hi folks.

    1Password 7 requires either a separate license purchase or a 1Password membership. We're no longer advertising licenses, but they are available for customers who are already familiar with that situation and are comfortable with the "DIY" approach they offer. I'd highly recommend taking a look at 1Password membership, which will give you access to the latest versions of 1Password for all of your compatible devices (no more separate upgrade fees). You can read about the benefits here:

    About 1Password membership

    If you decide to upgrade to membership instructions for that can be found here:

    Move your existing 1Password data to a 1Password account

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • Smithgj
    Smithgj
    Community Member

    Got it....I upgraded to Password 7 and bought a License. All is good now.

    Thanks!

  • Thanks for the update. :) If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.