2FA not recognized as such

Gaston61
Gaston61
Community Member

Hi, my 1PW says that some of my logins do not have a 2FA. In fact they do. How come 1PW does not recognize them? Any button I missed?


1Password Version: 1Password 7 Version 7.2.5 (70205002) AgileBits Sto
Extension Version: Not Provided
OS Version: OSX 10.14.3
Sync Type: Not Provided
Referrer: forum-search:2FA

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @Gaston61! Thanks for the question, and sorry for the confusion. If you're seeing the "Inactive 2FA" banner on some of your Login items in 1Password, it'll be because you did not enter their 2FA/TOTP codes into 1Password directly. If you used another authenticator app or a hardware token like a Yubikey or even if the site in question uses SMS messaging (yuck!) for 2FA, 1Password can't "know" this. It only knows what it sees within the record in its own database for that site. So, you can either switch to (or add) the TOTP codes into each affected Login item, or - if you don't want to (or can't) do that - you can add the tag 2FA to each such Login item, and the warning banner will be suppressed. Hope that helps! :)

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