1password randomly not showing up in pre-fill in iOS

Options
lmnopc
lmnopc
Community Member

On some forms, the 1Password icon appears and works beautifully. On some random forms, I only get the standard iOS prefill option, for example, for credit card number, it says Scan Credit Card (I do not save any card info in Safari). Or, my name info wants to pull from Contacts; there is no 1Password icon to select. It's very frustrating, because when it works it's brilliant, and when it doesn't it makes for a lot more work. I don't understand what triggers the 1Password pre-fill option. Any advice?


1Password Version: 7.2.7
Extension Version: Not Provided
OS Version: iOS 12.1.1
Sync Type: iCloud
Referrer: forum-search:1password randomly not showing up in pre-fill in iOS

Comments

  • Ben
    Options

    Hi @lmnopc

    It sounds like what you want is the 1Password extension. The iOS 12 Password AutoFill feature does not offer up credit card or identity items from 1Password at this point, though perhaps that is something that'll be possible in the future. You can learn more about the extension here:

    Use the 1Password extension to fill in Safari and apps on your iPhone and iPad

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

This discussion has been closed.