I am stuck in Extracting Archive in trying to update to 7.2.5 on Mojave.

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mearly
mearly
Community Member

This morning the system is trying to download the new version but it keeps hanging up on Extracting Archive. I have tried re-booting a couple of times to no avail. I have totally quit 1Password and it did not help either. I'd give up and skip it but it keeps giving me a pop-up saying there is a new version and starts the download....


1Password Version: 7.2.4
Extension Version: 7.2.4
OS Version: OS X 10.14.3
Sync Type: iCloud
Referrer: forum-search:7.2.5

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  • mearly
    mearly
    Community Member
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    Never mind..... gave up on update as it ran for 30 mins trying to "extract archive" and just downloaded the latest full version and installed.... so now on 7.2.5

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited March 2019
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    Sorry for the trouble there. If that's happening, either the macOS Archive Utility is failing for some reason, or you have some other app setup to handle archives and it is. Please restart your Mac and check what you have setup to open ZIP files. Otherwise the latest version is always available here: https://1password.com/downloads/

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