A password managers seems like an excellent idea. So I installed everything and it worked fine - except that I chose a master password that was too complicated. I work on a Mac (Mojave), I recently switched to Brave and I use Android.
When at work I log into multiple systems. After my screen saver kicked in I had to enter the master password every time - which is a bit annoying when the password is too complicated. So I decided to change the password.
And I did and I chose a too complicated password again and I did that three times in a row. 1password saved it but there something must have gone wrong because after that I could no longer login with my master password - only to find out that there is no password recovery - even if I would have known the last 3 password that worked.
After reading a little I found out that - while still having access to the app on Android - I can export my data except that in the advanced settings there's no "Export to primary vault" as described on the support site - at least not on my Android. So I tried this and that, read a little more but no export.
I read a little more and found out that I could create a new account and move my logins there. I did that but when attempting to move, the new account would not show. I tried and I tried a little more and after an hour - well it showed and I could move my logins. Never give up!
So I thought better delete the old account now (before they start billing) but there is no delete button in Android and since I cannot login.... I wrote an email - please delete the account - maybe I hear one day...
My mood had improved since after hours of reading and trying there was some success. So opened my browser and clicked on the extension icon and I was asked to enter my master password. Well, not the new one but the old one that got "lost" when changing it. I removed the extension and installed it again - same thing. I look for changing accounts - nothing.
So I moved on to the app on the Mac. Same thing: enter master password (old one, I mean the lost one). I look for a way to change accounts - all blocked. I de-install and re-install: same thing. De-installing is also not so easy because the app is always in use. Need to reboot and delete it immediately before the auto start kicks in.
Ok, I read a little more and the guy with the white hair says in the forum to go the help and trouble shooting and reset all data which I did.
Now all data is deleted and I login with my new account. Mood gets better but only for a moment because whatever I try the app remains empty. I see the vault of the new account but no data at all. When I click on the extension icon in the browser nothing happens.
I still think a password manager is a good idea. But by now I also think that 1password is a horrible implementation. I mean, why do I even write all this to you and simply don't get out of here as quickly as possible? Simple answer: after some more reading I came to the conclusion that there is now way to download my saved logins neither through the Android app nor through the web app and the app on the Mac is still empty.
So my simple question at this point is: is there a way to backup my 70 logins before I quit?
Thank you and best regards,
1Password 7 - Version 7.2.5 (70205002)
_Extension Version: 18.104.22.168
_OS Version: Mac Mojave 10.14.2 (18C54)