Remove people from family and can not access account

Hi team,

I removed my friend from family and I change family to invidiual account, but my friend in family account can not access account.

Thank team


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • brentybrenty

    Team Member

    @namldh: If you removed them, they no longer have an account. Can you clarify what you're trying to do?

  • My friend try connect your account and receive message: ServerError: User is deleted.

  • I want my friend can access account because their account have MFA

  • brentybrenty

    Team Member

    @namldh: What I mean is, why did you delete your friend? They could create a new account, but they won't be able to access an account that's been deleted. That's how it's supposed to work. :(

  • YaronYaron

    Team Member
    edited March 24

    We're in touch via email, so we can continue the conversation there. :)

    ref: RLW-57382-698

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