App won't open on new Windows laptop

Able to log in on web but when I download the Windows app it won't accept my master password.

1Password Version: 7
Extension Version: Not Provided
OS Version: Windows
Sync Type: Not Provided


  • Never mind. I figured it out. I had to delete the local data file and then re-download the appl.

  • GregGreg

    Team Member

    Hi @hirshad,

    Thank you for keeping us posted! I am glad to hear you've figured it out. :)

    Please let us know if there is anything else we can help you with. Thank you!


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