Can’t dl 1password on ios11

stf34
stf34
Community Member

Hi,
I have a huge problem.
Recently i had to free space on my iphone (11.4),so i used ios feature « free space » that put apps i don’t use much « on hold ».
Since then i wanted to re download 1password but i couldn’t because i still am on ios 11.4!
How can i recover this version?
I lost all my passwords!!!
Thanks
Sorry for my english...

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @stf34! I'm sorry for the trouble. If you used the "Offload App" feature of iOS 11, the data should be retained. You should be able to restore 1Password 6 for iOS by clicking your photo at the top right of the App Store in iOS, then clicking "Purchased" -- you'll see all the items you've previously purchased/downloaded. Scroll down or use the search bar to find 1Password, and confirm that it's version 6. Let me know how that goes for you. :)

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