I purchased 1Password a few years ago on my Android device after my trial ran out for $9.99 on the Play Store and have been using it successfully ever since. Fast forward to present day and my account is frozen, leaving me unable to add or edit items. I believe this may have come about when I got a new phone and if I recall I may have had to create an account to transfer the data? I don't remember for sure though. Anyway, I've been frozen for a while, unable to figure it out, and have meanwhile been pathetically storing passwords in a text edit file
In short, I'd like to revert back to whatever I was doing before so I can once again add and edit. I have attempted hours of troubleshooting to no avail. While I was able to sign in on other devices such as an iPad, and iMac, and see my info there, I'm still frozen. It appears I was able to get the the iMac version to sync to Dropbox, but I'm not sure how to start fresh with that.
Rather than upgrade to a membership, I'd like to just stick with what I had before (one Android device), as I have no need for any of the benefits of a membership such as auto-fill, syncing across devices, etc. It's also a bit pricey for all the more I use it.
Any guidance would be greatly appreciated. Thanks!
1Password Version: 7.1.3
Extension Version: Not Provided
OS Version: Android Version 8.0.0
Sync Type: Not Provided
Referrer: forum-search:revert frozen account