Notes embedded in entries did not transfer during migration?

Options
emaitch
emaitch
Community Member
in Families

I successfully added my wife to my family account and thought I had fully migrated her data from 1P5 to 1P7. She's able to run the 1P7 app, log in and see her entries, but none of the notes embedded in the 1P5 entries transferred, including some important account info and procedures she had documented. Is there a way to migrate all of the embedded data in one process?

1Password Version: 7.2.5
Extension Version: Not Provided
OS Version: OS X 10.13.6
Sync Type: Family account
Referrer: forum-search:notes do not transfer when migrating

Comments

  • Ben
    Ben
    Options

    Hi @emaitch,

    Are the notes in question saved as "web form details"? If so you may be able to view them in 1Password 7 by clicking on "View Saved Form Details." If that is the case I'd recommend moving them into the actual notes field.

    Ben

  • emaitch
    emaitch
    Community Member
    Options

    Hi @Ben,
    The data I'm talking about is in the actual notes field in the 1P5 database, but that information did not migrate to the actual notes fields in 1P7. Clicking "View Saved Form Details" doesn't reveal any unique information.

  • Ben
    Ben
    Options

    @emaitch

    What steps did you take to do the upgrade / migration?

    Ben

  • emaitch
    emaitch
    Community Member
    Options

    @Ben, I followed the instructions given here: https://support.1password.com/migrate-1password-account/#migrate-your-data-on-your-main-device

  • MrC
    MrC
    Volunteer Moderator
    Options

    @emaitch ,

    On a hunch.... For one of those entries, can you click the Edit button to go into Edit mode and see if the notes appear?

This discussion has been closed.