1Password Extension blocked by Firefox ESR 60 this evening [All Firefox extensions unavailable]

romadromad Member
edited May 4 in Mac

Extension was working fine all day but when I came back Firefox had deleted it. I tried to reinstall it but was told it was corrupt. Where can I get a current acceptable extension?

Mac OS 10.11.6 1Password 6.8.9 Extension 4.7.3.90

View 1Password Approved Answer

Comments

  • BenBen AWS Team

    Team Member
    edited May 4

    Update

    For additional information, see Known issue: All Firefox extensions disabled [update: Mozilla has a hotfix …]



    Hi @romad, and everyone else experiencing this issue.

    Firefox currently seems to have an issue with all extensions, not just 1Password. It seems it isn't possible to use extensions with Firefox at the moment due to a certificate Firefox relies on expiring. This is something Mozila (Firefox) will need to address.

    We're in the early stages here... news about this is just starting to get out. I'm sure more info will be forthcoming, but here is the link to the issue over at Bugzilla (Firefox's bug tracker): https://bugzilla.mozilla.org/show_bug.cgi?id=1548973

    Sorry for the inconvenience. :( Hopefully Mozilla gets this sorted quickly.

    Ben

    P.S. 1Password 6 is retired. You may want to consider upgrading to v7, though that has no bearing on this particular issue.

  • romadromad Member

    Thanks, Ben. Unfortunately, 1Password 7 won't work on my iMac.

  • BenBen AWS Team

    Team Member

    Understood. Hopefully the situation with Firefox is sorted soon. I imagine due to the nature of the issue it'll be quickly flagged as a high priority issue.

    Ben

  • I also ran into this problem today. Yesterday it still worked, and today Firefox disabled the 1Password plugin. Tried to reinstall it, but installation fails.
    I hope they sort this out quickly, because I need to use multiple browsers for work and it's bad without 1Password plugin :-)

  • romadromad Member
    edited May 4

    I received this from Mozilla Support Forum this morning:

    Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

    In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

    Go to [=] > Preferences > Privacy & Security.
    Make sure Allow Firefox to install and run studies is check marked.
    

    I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

    They are working on a general fix that doesn't need to rely on this and will keep you updated.

    This was posted last night at 9:17 P.M., but I have my iMac shutdown at 1:30 A.M. every day. I'll have to see if the fix is really applied to FF on my iMac. But this latest FF screw-up tells me I need to get serious and move to another browser (but definitely NOT Chrome!) and let Firefox just Foxtrot Oscar Delta.

  • sjksjk oversoul

    Team Member
    edited May 4

    Thanks, @romad. :+1:

    Information about that hotfix has also been posted here:

    Known issue: All Firefox extensions disabled [update: Mozilla has a hotfix …]

    PS: I updated your comment to format the quote you posted from Mozilla Support Forum.

  • romadromad Member

    Thanks, sjk. I had just copied and pasted out of the email I received.

  • sjksjk oversoul

    Team Member

    I had just copied and pasted out of the email I received.

    No worries. And I didn't change any of the content you pasted here, only wrapped it with Markdown-style quoting. :chuffed:

  • romadromad Member

    Well, Mozilla finally admitted that their "fix" is only for the current Firefox Desktop; previous releases, ESR releases, and Linux releases won't be fixed by it. In the meantime, I've moved my FF bookmarks to Safari though that is a sub-par solution in my mind.

  • I have the same issue, do not underatand It issues, I only know that I canot use 1password extension (v 6) in FF any longer - why?

  • "Mozilla finally admitted that their "fix" is only for the current Firefox Desktop" - is this the reason the 1Password does not work in FF any longer? I have 1Password v6 desktop, Mac, works everywhere iPhone, iPad, Safari BUT not working in FF (v 66.0.3) - thank you!

  • romadromad Member
    edited May 4

    surzen, the ones having success are those who have the regular Firefox 66 release. Did you follow Mozilla's instructions for their temporary fix? You can find it in my 7:36 A.M. post above and a link in sjk's 7:46 A.M. above.

    If you want to read Mozilla's now-closed blog on this go to: http://tinyurl.com/yylek6f4

  • ag_anaag_ana

    Team Member

    @romad Sorry to hear you are changing browsers! Would the desktop release not work for you anymore?

  • ag_anaag_ana

    Team Member

    Hi @surzen! Welcome to the forum!

    I only know that I canot use 1password extension (v 6) in FF any longer - why?

    You can see the explanation in Ben's approved answer at the top of this conversation.

  • Dear Ana, Dear All - I have indeed read Ben approved answer, and while initially did not work (I did it several times :-)) finally now it did; I am now going to see if it works smoothly as in Safari...

  • Dear All, now is all working fine - great, thank you everybody for help in understanding this issue!

  • ag_anaag_ana

    Team Member

    You are welcome @surzen! :)

  • romadromad Member

    Good to hear you were successful, surzen. As you probably know by now the problem was ONLY in Firefox and was apparently caused by a Mozilla screw up on a signing certificate.

    No, ag_ana, the fix Mozilla came up with is only for the current Firefox Desktop release. I'm on their ESR release channel and they didn't release a fix for it, nor for older versions, the Android version, or Linux versions of Firefox.

  • romadromad Member

    Wonder of wonders! I just launched Firefox 60.1esr and my add-ons are back! I will continue, however, to migrate bookmarks and settings to Safari as I can no longer trust Mozilla.

  • ag_anaag_ana

    Team Member

    Great to hear that Firefox is working again for you too @romad, thank you for the update :)

  • romadromad Member
    edited May 6

    Also, Mozilla has released Firefox 60.6esr as part of their fix.

  • BenBen AWS Team

    Team Member

    Excellent. :)

    Ben

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